Do you have any questions?


Browse Our Faq’s Below, If You Can Not Find The Answer To What You Are Looking For Please Contact Us.


Do we need to book treatments and use of the spa in advance?

To avoid disappointment amd delay we strongly recommend booking all treatments and use of the spa facilities in advance. Please contact us on 09022200499 to make a booking.

What time should I arrive for a spa day or treatment?

We recommend arriving at least 15 minutes prior to your spa day or treatment so you can familiarize yourself with your surroundings.

What is the cancellation policy?

We operate a 24 hour cancellation policy to avoid a 50% charge or redemption from your gift voucher/paid service.

If I needed to move my treatment within 24 hrs will I be changed?

If you do need to move your appointment within 24 hours, we can offer this on one occasion.

What is the minimum age to use the spa facilities and treatments?

The minimum age for access to the spa is 16. Beauty treatments are available from 14, but must be accompanied by the adult at all times.

Do I need to pay for my treatment at the time of booking?

All treatments that are 60 minutes or less can be paid for on the day of the booking. A 50% pre-payment will be taken for any treatments over 60 minutes.

I have made a reservation, what do I need to bring with me?

You will need to bring a print out of your voucher/payment slip/receipt.
Flip flops, towels and robes are provided during your visit.

I would like a spa package but can’t see one that suits our requirements, do you offer bespoke packages?

Yes we are able to offer bespoke packages, please contact the spa to discuss your requirements.

What should I wear for my visit to the spa?

We recommend you wear comfortable clothes and all valuables are kept securely in the spa or left at home.

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